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How often do consumers search for local businesses in maps?

BrightLocal's 2025 survey of a representative panel of 1,000 US adults via SurveyMonkey found that 20% of respondents selected a maps product as their default first port of call for local-specific searches.1 That is a share of respondents choosing Google Maps, Apple Maps or Bing Maps, not a count of how many map searches each person conducts.

By Sergey Sulimko, Founder · ·

Compiled from 2 sources

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Oct 21, 2026

What share of consumers default to maps for local searches?

The 20% combined figure and the 15% Google Maps figure answer the same default-platform question. They are not interchangeable: the first combines three maps products, while the second names Google Maps alone.1

What was measuredFindingSource and sampleWhat the finding means
Google Maps, Apple Maps and Bing Maps combined as the default local-search platform20%, or one in five respondentsBrightLocal's representative panel of 1,000 US adult consumers; report published April 29, 2025; survey method was SurveyMonkey1The share selecting a maps product as the default first port of call for a local-specific search
Google Maps alone as the default local-search platform15%The same BrightLocal panel and report; fieldwork window not stated1The share selecting Google Maps as the first port of call, not the share of all map searches
BrightLocal, read Oct 21, 2026

What did BrightLocal's 2025 survey measure?

BrightLocal says the Local Consumer Review Survey 2025 used a representative panel of 1,000 US adult consumers via SurveyMonkey.1 The report was published on April 29, 2025.1 BrightLocal does not state a separate fieldwork window, response rate or margin of error in the supplied report.

Respondents selected the platform they would use first for local-specific searches. That makes the result a stated default preference. It does not measure appearances in the Google Local Finder, clicks from a map listing, or a business's position in local results.

What this does not show

What do these numbers not tell you?

For a separate measurement of AI Overviews in local search, see AI Overview statistics in local search. For the distinction between a Business Profile and Google's AI-search surfaces, see how Google Business Profile integrates with AI search.

  • They do not tell you how many map searches a person conducts. BrightLocal does not publish a per-person count or a weekly, monthly or annual frequency distribution.
  • They do not mean that 20% of all local searches happen in maps. The denominator is respondents selecting a default platform, not every search event.
  • They do not turn into a ranking factor or business outcome. Google's local-ranking guidance describes local results as mainly based on relevance, distance and popularity.2 That guidance does not convert BrightLocal's consumer-use percentage into a ranking threshold, visit estimate or purchase effect.
  • They do not describe every market. The panel was 1,000 US adults, so the result should not be presented as a global consumer rate.
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Sources

All read Oct 21, 2026

  1. 1
    Consumer Search Behavior: Where Are Your Customers?BrightLocalBrightLocal's 2025 consumer search report (published April 29, 2025; representative panel of 1,000 US adult consumers via SurveyMonkey)
  2. 2
    Tips to improve your local ranking on GoogleGoogle Business Profile HelpGoogle's local-ranking guidance (publication date not stated)

Cite this page

Maps Agent, "How often do consumers search for local businesses in maps?", updated Oct 23, 2026, maps-agent.com/research/consumers-conduct-local-searches-in-maps