Is the Google Business Profile Q&A API still available?

What exactly did Google discontinue?

Google's Q&A API change log says the My Business Q&A API was discontinued on November 3, 2025. The API no longer supports reading or posting questions and answers. The discontinuation applies to the API, not to every native Maps experience Google documents for place questions.

The Google Business Profile hub covers the wider profile. This page answers the narrower API-status question.

What happened to Google Business Profile Q&A notifications?

Google's Notification Setting reference marks NEW_QUESTION, UPDATED_QUESTION, NEW_ANSWER, and UPDATED_ANSWER as deprecated because the Q&A API was discontinued. An integration that depends on those four notification types should treat them as retired along with the API rather than as a temporary delivery problem.

How can I answer a Google Maps place question?

Google's Android help for answering questions about a place gives this path, where the feature is available:

1. Open Google Maps.
2. Tap Contribute.
3. If Q&A is not visible, tap and drag the menu bar at the top until Q&A appears.
4. Tap Q&A, then scroll through the questions and answers.

Google says this feature is available only in certain countries and regions. The Google Maps Q&A instructions document the Android path and its regional limit.

Where can information from place questions appear?

Google says answers are combined with contributions from other users, business owners, and other sources. Google says the resulting place information can appear on a business's main page, its About tab, and Google Search results. Google also says names and individual answers are not displayed with this new information, and answers can be displayed as statistics.

That description explains why native question handling still matters to a business owner, even though the API no longer handles it. Keep public business facts accurate wherever Google asks for them, and do not treat a past API workflow as evidence that the endpoint is still supported.

What should I change in an integration that used the Q&A API?

Make three changes:

1. Remove reads and writes that target the discontinued My Business Q&A API.
2. Remove dependencies on NEW_QUESTION, UPDATED_QUESTION, NEW_ANSWER, and UPDATED_ANSWER as supported Q&A notifications.
3. For place questions that appear in Google Maps, use Google's documented Android Contribute → Q&A path where that feature is available.

Do not replace a failed API request with an assumed endpoint. Google’s current documentation separates the discontinued API from the native Maps interface.