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Google Knowledge Panel

Definition

A Google Knowledge Panel is an information box that Google Search may show for an entity in Google's Knowledge Graph, using Google's understanding of information available across the web.

Topic
Google Business Profile
Updated

Google generates a Knowledge Panel automatically. Its information can combine open-web sources, data partners, and, in some cases, verified entities that suggest changes to their own panel. The panel can update as information on the web changes. Claiming a panel or suggesting an edit does not give a business control over whether the panel appears or how it is presented.12

How is a Knowledge Panel different from a Google Business Profile?

Google describes Business Profiles as specific to businesses that serve customers at a particular location or designated service area.1 Under Google's guidelines, a business with a physical location customers can visit or one that travels to customers can create a Business Profile.3 Google says only verified businesses can show their business information on Maps and Search.4 In this comparison, the Business Profile is the business-specific counterpart to the general entity information shown in a Knowledge Panel.1

Surface or term What it refers to What it does not mean
Knowledge PanelAn automatically generated information box for an entity in Google's Knowledge Graph.1A profile that a business can fully control.2
Google Business ProfileGoogle's business-specific presence for an eligible business with a customer-facing location or designated service area.13A Knowledge Panel. Google describes the two as similar but distinct.1
Maps listingIn this entry, the Business Profile presence customers can find on Google Maps and Search.4A second business record separate from the Business Profile.
Local packIn this entry, a trade label for the presentation of nearby local results. Google's help calls these “local results” and says they appear on Google Maps and Search.5The Business Profile record itself.

Can a business control its Knowledge Panel?

Not completely. An entity or its official representative can claim an existing panel and suggest changes, but Google's automated systems determine when, where, and how a specific query displays one.2 Google says local results are mainly based on relevance, distance, and popularity, and a business cannot request a better local ranking or pay for one.5

To keep the terms separate, use Google Business Profile for the business record, Google Maps for the map surface, and the Google Business Profile overview for the broader product context.

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Sources

  1. 1
    About knowledge panelsGoogle Knowledge Panel Help
  2. 2
    How Google's Knowledge Graph worksGoogle Knowledge Panel Help
  3. 3
    Guidelines for representing your business on GoogleGoogle Business Profile Help
  4. 4
    Find your business on GoogleGoogle Business Profile Help
  5. 5
    Tips to improve your local ranking on GoogleGoogle Business Profile Help