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Performance score

Definition

In SOCi's 2026 Local Visibility Index, Performance score is SOCi's label for actual performance measured through rankings, ratings and engagement.

Topic
Local SEO
Updated

SOCi places Performance score beside Optimization score, which it describes as adherence to local marketing best practices. In the same chart, dot size represents AI visibility score. The report covers brands with 50 or more store, office or provider locations and evaluates more than 120 metrics per location across Google Maps, Gemini, Yelp, Facebook, ChatGPT and Perplexity, grouped into Search, Social, Reputation and AI.1

SOCi's page does not state a formula, denominator, scale or calculation for Performance score. The label therefore does not define a universal score that can be recreated from Google Business Profile data. It is a label used by SOCi in its 2026 report.1

These labels answer different questions:

Measure What it represents Keep separate from
SOCi Performance scoreSOCi's label for actual performance through rankings, ratings and engagement in its 2026 Local Visibility IndexA universal score or a value recreated from Google Business Profile data1
Google Business Profile PerformanceHow people discover a verified profile in Search and Maps and the actions they take, such as views, searches, calls, website clicks and directionsProfile completeness, geographic rank coverage or SOCi's score2
Profile StrengthGoogle's prompts for verified listings to fill missing information, check consistency and add profile contentCustomer-action performance or SOCi's score3
Share of Local VoiceHow often a business appears in Google's top three positions, expressed as a number out of 100 for a scanSOCi's score or a universal local-performance score4

Share of Local Voice has arithmetic that SOCi does not publish for Performance score. If a scan records 8 top-three appearances across 25 checks, 8 ÷ 25 × 100 = 32%. That 32% is the scan's Share of Local Voice, not SOCi's Performance score.4

Keep the inputs with any number you compare. For SOCi, record the 2026 report and its stated coverage and measurement frame. For Google Business Profile Performance, record the verified profile and selected date range. For Share of Local Voice, record the keywords, geographic area, grid, and top-three rule used by the scan.142

2 more paragraphs

Maps Agent service

Where your profile stands now

Visibility Score 0-100 · 20 scored factors · free · no signup

Profile Completeness
11 checks · 40% of score
Performance
4 checks · 35% of score
Competitive Position
5 metrics · 25% of score
Run the free auditAI Team · $99/mo

Sources

  1. 1
    The Most Visible Local Brands of 2026SOCi2026 Local Visibility Index
  2. 2
    Understand your Business Profile performance & insightsGoogle Business Profile HelpBusiness Profile performance
  3. 3
    Manage your Profile StrengthGoogle Business Profile HelpProfile Strength
  4. 4
    What Is SoLV? How To Interpret and Use the MetricLocal FalconSoLV definition (last updated 2025‑11‑20)